Effective Date: March 31, 2026

At Roads of Hope, we value your trust and are committed to protecting your personal information. This Privacy Notice explains how we collect, use, and safeguard your information when you interact with us.

We do not sell, rent, or trade donor or personal information under any circumstances.

Personal Data We Collect

We may collect personal data when you interact with us through our website, donations, events, communications, volunteer work, or other activities.

This may include:

• Name and contact details (phone number, email, address)
• Payment information
• Communication records (emails, calls, or text messages)
• Preferences for receiving communications
• Other information necessary to support our charitable activities

How We Use Your Information

We use your information to:

• Communicate with you
• Process donations or transactions
• Provide updates about our programs and services
• Support volunteer and ministry activities
• Comply with legal obligations
• Improve our services and outreach

SMS Communications and Mobile Data Privacy

We respect your privacy when it comes to SMS communications.

By providing your phone number, you consent to receive text messages from Roads of Hope. Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP, or request assistance by replying HELP.

Important:
Mobile opt-in data and consent will not be shared, sold, rented, or disclosed to any third parties or affiliates for marketing or promotional purposes.

Any sharing of personal information described in this Privacy Notice excludes mobile opt-in data and SMS consent. This information is used solely for communication directly from Roads of Hope.

Sharing of Personal Data

We do not sell or rent personal information.

We may share limited personal data only when necessary to operate our organization, such as:

• With trusted service providers (e.g., payment processors)
• With ministry partners for program coordination
• When required by law or for safety and fraud prevention

However, mobile phone numbers and SMS consent data are never shared with third parties for marketing purposes.

Cookies and Website Usage

We may use cookies to improve website performance and user experience. You may disable cookies in your browser settings if preferred.

Your Choices

You may opt out of communications at any time:

• Email: Click “unsubscribe” or email [email protected]
• SMS: Reply STOP

You may also request to access, update, or delete your personal information by contacting us.

Data Security

We implement appropriate safeguards to protect your personal information. While we strive to protect your data, no system can guarantee complete security.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Notice or to comply with legal requirements.

Changes to This Notice

We may update this Privacy Notice from time to time. Any updates will be posted on our website with the revised effective date.

Contact Us

If you have any questions about this Privacy Notice or how your information is handled, please contact us:

Roads of Hope
[email protected]
(251) 501-2220
https://www.roadsofhope.org/

Mailing Address:
PO Box 1032
Fairhope, AL 36533

We are committed to handling your information with care, integrity, and transparency.